FAQs

Any questions...  

If you have any questions please contact our team via email or live chat... To make life easier for our users we have listed our most frequently asked questions below...

Artwork file types accepted...

The type of document you supply will often determine the reliability of the finished product. Most design software can produce output in PDF format and ideally we prefer artwork to be supplied as a PDF.

We can also accept other file types including Illustrator, Photoshop, InDesign, High-Resolution JPGs (300dpi).

Lead Times...

Lead times are 3-7 working days from artwork approval to dispatch depending on the specification of your job.

If you need your job quicker have a look at our digital print section or give our team a call to discuss your options.

Artwork Templates...

Artwork templates can be downloaded for most products. You can find our full list of print templates on our free print templates page located in our header menu along the top right of each page.

If you can’t find the template your after please contact our team today.

Can you fit my window graphics...

At Print Zoo we have a fully qualified team of fitters, offering window graphics, wall coverings and shop sign fitting.

there is an additional charge for all fitting so please contact our team before ordering if you require our team to install your new amazing graphics.

Refunds & Our Replacement Policy

If you believe that a Product is defective, we may request that you return the product for our examination.